Terms of Service

Last updated: September 25, 2026

Welcome to She Outshines.

These Terms of Service govern your access to and use of sheoutshines.com and the products, services, content, features, and tools available through our website.

Throughout these Terms, “She Outshines,” “we,” “us,” and “our” refer to She Outshines.

Our online store is powered by Shopify, which provides the ecommerce platform that enables us to offer our products and services to you.

By accessing our website, creating an account, placing an order, or otherwise using our services, you agree to these Terms of Service and our applicable policies, including our Privacy Policy, Return & Refund Policy, and Shipping & Delivery Policy.

If you do not agree with these Terms, you should not use our website or services.

1. Eligibility and Account Use

You must be legally capable of entering into a binding agreement in your jurisdiction to make purchases through our website.

If you create an account or provide information through our website, you agree to provide accurate, current, and complete information.

You are responsible for maintaining the confidentiality of your account credentials and for activity occurring through your account.

You may not transfer, sell, assign, or license your account to another person without our written permission.

2. Products and Product Information

We make reasonable efforts to present our products accurately, including product descriptions, photographs, colors, sizing information, features, and other details.

However, product appearance may vary slightly depending on your screen, device, lighting, display settings, or other technical factors.

Product measurements may also vary slightly where normal manufacturing tolerances apply.

We may update product descriptions, specifications, pricing, availability, or other product information when reasonably necessary.

We may discontinue a product or limit available quantities at any time.

Nothing in this section limits any rights you may have where a product is materially different from its description or does not comply with applicable consumer protection laws.

3. Orders

When you submit an order, you are making an offer to purchase the products listed in your order.

An automated order confirmation acknowledges that we received your order. It does not necessarily mean that the order has been finally accepted or dispatched.

We may decline or cancel an order where reasonably necessary, including because of:

• Product unavailability

• Pricing or product information errors

• Payment authorization issues

• Suspected fraud or unauthorized activity

• Shipping restrictions

• Legal or regulatory requirements

• An inability to fulfill the order as submitted

If we cancel an order after payment has been successfully processed, we will issue the appropriate refund to the original payment method.

We may contact you using the email address, phone number, billing information, or other contact details associated with the order when necessary.

Please review your order carefully before submitting it.

Changes and cancellations are subject to our Return & Refund Policy and may not be possible after fulfillment has begun.

Purchases are intended for personal or household use unless otherwise agreed by She Outshines.

4. Prices, Payments and Billing

Prices displayed on our website are shown in the currency indicated on the applicable page or during checkout.

The price charged for a product will be the price displayed and confirmed at checkout when the order is placed, subject to correction of genuine errors as permitted by applicable law.

Applicable taxes will be displayed or handled as required by law.

Eligible orders include free standard shipping as described in our Shipping & Delivery Policy.

For international orders to supported destinations, applicable duties and import taxes are handled in accordance with our Shipping & Delivery Policy.

You agree to provide current, complete, and accurate billing, payment, and account information when making a purchase.

By submitting payment information, you represent that you are authorized to use the payment method provided.

Payments may be processed by Shopify, payment processors, banks, card networks, or other authorized payment service providers.

5. Promotions and Discounts

From time to time, She Outshines may offer promotions, discount codes, special offers, or other incentives.

Promotions may be subject to separate terms, eligibility requirements, expiration dates, exclusions, or purchase conditions.

Unless otherwise stated, promotions cannot be combined.

If specific promotional terms conflict with these general Terms of Service, the specific promotional terms will apply to that promotion.

6. Shipping and Delivery

Shipping and delivery are governed by our Shipping & Delivery Policy.

Eligible orders include free tracked standard shipping to supported destinations.

Processing times, estimated transit times, international fulfillment, carrier information, duties and import taxes, delivery delays, tracking, and procedures for delayed, damaged, or missing shipments are described in our Shipping & Delivery Policy.

Delivery dates and transit times are estimates unless expressly stated otherwise.

Delays may occasionally occur because of carrier operations, customs processing, weather, transportation disruptions, high volume periods, or circumstances outside our reasonable control.

Nothing in these Terms transfers responsibility for a shipment in a manner that would remove or restrict any consumer rights that cannot legally be excluded.

7. Returns, Refunds and Exchanges

Returns, refunds, and exchanges are governed by our Return & Refund Policy.

Eligible items may be returned within 180 days of delivery in accordance with that policy.

Eligible approved returns include free return shipping and no restocking fee.

Any exclusions, return conditions, refund procedures, exchange availability, and refund timelines are described in the Return & Refund Policy.

8. Order Changes and Cancellations

We begin processing orders quickly.

If you need to change or cancel an order, contact us as soon as possible at:

support@sheoutshines.com

We will make reasonable efforts to accommodate the request, but changes or cancellations cannot be guaranteed after fulfillment has begun or an order has been dispatched.

If an order can no longer be cancelled, eligible merchandise may be returned after delivery in accordance with our Return & Refund Policy.

9. Intellectual Property

The content available through our website, including our brand name, logos, text, graphics, photographs, product images, videos, designs, page layouts, software, and other materials, may be owned by or licensed to She Outshines and is protected by applicable intellectual property laws.

You may access and use our website for lawful personal and noncommercial purposes.

Unless authorized by us or permitted by applicable law, you may not:

• Copy or reproduce substantial portions of our website content

• Republish or redistribute our proprietary content

• Modify or create derivative works from protected content

• Use our trademarks, logos, or branding without permission

• Use our content for commercial purposes without authorization

Nothing in these Terms grants you ownership of intellectual property belonging to She Outshines, Shopify, or any third party.

Shopify and its related names, logos, products, and services are trademarks or intellectual property of Shopify or its applicable owners.

10. Third Party Tools and Services

Our website may provide access to tools, applications, payment services, social media features, or other services operated by third parties.

We do not control all third party services and cannot guarantee their availability, accuracy, security, or performance.

Your use of a third party service may also be governed by that provider’s own terms and privacy policies.

You should review those terms before using the applicable service.

11. Third Party Links

Our website may contain links to third party websites or online services.

A link does not necessarily mean that She Outshines endorses or controls the third party or its content.

We are not responsible for the privacy, security, accuracy, availability, products, services, or business practices of third party websites that we do not control.

If you choose to access or transact with a third party, you should review the applicable terms, privacy policies, and other conditions before proceeding.

12. Relationship With Shopify

She Outshines is powered by Shopify, which provides the ecommerce platform used to operate our online store.

Purchases made through our store are transactions between you and She Outshines.

Shopify provides technology and related services that support our store but is not the seller of the products purchased from She Outshines.

Certain information may be processed by Shopify as described in our Privacy Policy and Shopify’s own privacy documentation.

13. Privacy

Our collection, use, disclosure, storage, and processing of personal information are governed by our Privacy Policy.

Please review the Privacy Policy for information about:

• Personal information we collect

• How we use personal information

• Cookies and similar technologies

• Advertising and marketing

• Information sharing

• Privacy rights

• International transfers

• Data retention

• Shopify’s role in processing information

14. Customer Reviews, Feedback and Submissions

If you submit a review, photograph, suggestion, idea, comment, or other content to She Outshines, you confirm that you have the rights necessary to provide that content.

You must not submit content that:

• Infringes another person’s intellectual property rights

• Violates privacy or publicity rights

• Contains unlawful, threatening, defamatory, abusive, or obscene material

• Contains malware or malicious code

• Is knowingly false or misleading

• Misrepresents your identity or relationship with another person or business

Where you voluntarily submit content for publication, you grant She Outshines a nonexclusive, worldwide, royalty free license to use, reproduce, display, adapt, and publish that content for purposes related to operating, improving, marketing, or promoting our business and services, subject to applicable law.

Where required by law, we will obtain any additional consent required before using personal information, photographs, or other customer content in advertising.

We may remove or decline to publish content that violates these Terms or applicable law.

15. Errors, Inaccuracies and Omissions

We make reasonable efforts to maintain accurate information on our website.

Occasionally, information may contain typographical errors, inaccuracies, or omissions relating to matters such as:

• Product descriptions

• Prices

• Promotions

• Availability

• Shipping information

• Delivery estimates

We may correct genuine errors or update inaccurate information when reasonably necessary.

If an error materially affects an order you have already placed, we will take reasonable steps to notify you and provide an appropriate resolution in accordance with applicable law.

16. Acceptable Use

You may use our website only for lawful purposes.

You may not use our website or services to:

• Violate applicable laws or regulations

• Commit fraud or engage in deceptive activity

• Infringe intellectual property or other legal rights

• Harass, threaten, abuse, or harm another person

• Submit false or misleading information

• Impersonate another person or organization

• Introduce viruses, malware, or harmful code

• Interfere with the security or normal operation of our website

• Attempt to gain unauthorized access to accounts, systems, or data

• Collect personal information about other users without authorization

• Send spam or unauthorized promotional communications

• Circumvent technical or security measures

• Use automated methods in a way that materially disrupts, overloads, damages, or interferes with our services

We may restrict or suspend access where reasonably necessary to protect our website, customers, business, systems, or legal rights.

17. Suspension and Termination

We may suspend or terminate access to our services where reasonably necessary, including where:

• These Terms have been materially violated

• Fraudulent or unlawful activity is suspected

• Security or technical integrity is threatened

• Required by applicable law

Termination does not affect obligations or rights that arose before termination.

Provisions that by their nature should continue after termination will remain in effect.

18. Disclaimer of Warranties

We make reasonable efforts to provide accurate information and reliable services.

However, websites and online services may occasionally experience interruptions, delays, errors, or technical issues.

To the extent permitted by applicable law, our website and services are provided on an “as available” basis.

Nothing in these Terms excludes or limits warranties, guarantees, conditions, or consumer rights that cannot legally be excluded.

Products purchased from She Outshines remain subject to any mandatory warranties or protections available under applicable consumer protection laws.

19. Limitation of Liability

To the maximum extent permitted by applicable law, She Outshines will not be liable for indirect, incidental, special, punitive, or consequential damages arising solely from your use of the website where such liability may legally be limited.

Nothing in these Terms excludes or limits liability where doing so would be prohibited by applicable law.

Nothing in this section limits mandatory consumer rights, remedies for defective or nonconforming products, or any liability that cannot legally be excluded or restricted.

20. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses or claims arising from your unlawful use of the services, your material violation of these Terms, or your infringement of another party’s rights.

This section does not impose obligations on consumers that would be prohibited or unenforceable under applicable law.

21. Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law or severed where necessary.

The remaining provisions will continue in effect.

22. Waiver

If She Outshines does not immediately exercise or enforce a right under these Terms, that does not mean we waive that right.

A waiver will apply only where expressly given and only to the extent stated.

23. Entire Agreement

These Terms of Service, together with the policies and other terms expressly incorporated into them, constitute the agreement governing your use of our website and services.

If a specific policy or promotional term applies to a particular transaction and conflicts with these general Terms, the more specific applicable term will govern that matter.

24. Assignment

You may not transfer your rights or obligations under these Terms in a manner that would materially affect She Outshines without our consent.

She Outshines may transfer its rights or obligations where reasonably necessary in connection with a business restructuring, sale, merger, acquisition, financing, or similar transaction, subject to applicable law.

25. Governing Law

These Terms and your use of our services are governed by the laws applicable in the Province of New Brunswick and the federal laws of Canada applicable there, without excluding any mandatory consumer protections that apply based on where you live.

Nothing in this section prevents a consumer from exercising rights or remedies that cannot legally be waived or restricted under applicable law.

26. Changes to These Terms

We may update these Terms from time to time to reflect changes to our services, business practices, legal requirements, or operations.

The current version will be posted on this page with an updated revision date.

Where required by applicable law, we will provide additional notice of material changes.

Changes will apply from the effective date stated in the updated Terms and will not remove rights that have already arisen under applicable law.

27. Contact Us

Questions about these Terms of Service may be directed to:

She Outshines

860 Main Street
Moncton, New Brunswick E1C 1G2
Canada

Email: support@sheoutshines.com

Phone: +1 647 547 7755